Crewpass ("we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you access or use our website and mobile application (collectively referred to as the "Platform"). By using the Platform, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information

When you create an account, contact us, or interact with the Platform, we may collect:

• Your name
• Email address
• Phone number
• Profile photo
• Payment information (if applicable)

b. Non-Personal Information

We may also collect non-identifiable information, such as:

• Device information (e.g., operating system, browser type)
• IP address
• Location data
• Usage data (e.g., pages visited, actions taken on the Platform)

c. Information from Suppliers

Suppliers who upload deals or content may provide:

• Business name and contact details
• Uploaded content, such as promotional offers, photos, or descriptions

2. How We Use Your Information

We use your information to:

• Provide and improve the Platform’s features and services.
• Personalize your experience and display relevant content.
• Process payments and transactions.
• Communicate with you regarding your account, updates, or support requests.
• Enforce our Terms and Conditions and prevent fraudulent or unlawful activities.
• Analyze usage patterns to improve the Platform’s functionality.

3. Sharing Your Information

We may share your information in the following ways:

a. With Service Providers

We may share your information with trusted third-party service providers who assist in operating the Platform, such as payment processors, hosting providers, and analytics services.

b. With Other Users

• Crew Members: Certain profile details (e.g., name and profile photo) may be visible to other users.
• Suppliers: Business information and uploaded content will be visible to crew members.

c. For Legal Compliance

We may disclose your information if required by law or to protect our rights, safety, or property.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

• Enhance your user experience.
• Track usage patterns and gather analytics.
• Serve personalized ads and content.

You can manage cookie preferences through your browser settings. However, disabling cookies may affect certain features of the Platform.

5. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your information from unauthorized access, alteration, or disclosure. While we strive to protect your information, no system can guarantee absolute security.

6. Your Privacy Choices

You have the following rights regarding your personal information:

a. Access and Update: You can access and update your account information directly through the Platform.

b. Delete Account: You can request the deletion of your account by contacting us at info@crewpass.app.

c. Opt-Out: You can opt out of receiving promotional communications by following the unsubscribe instructions in our emails.

7. Retention of Data

We retain your information as long as necessary to provide the Platform’s services, comply with legal obligations, or resolve disputes. Once your data is no longer needed, we will securely delete or anonymize it.

8. Third-Party Links

The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. Please review their privacy policies before interacting with them.

9. Children’s Privacy

The Platform is not intended for children under 18. We do not knowingly collect personal information from minors. If we become aware of such data, we will delete it promptly.

10. International Users

By using the Platform, you acknowledge that your information may be transferred to, processed, and stored in South Africa or other countries where we or our service providers operate.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting to the Platform. Continued use of the Platform after updates constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: info@crewpass.app
Contact Form: Accessible via the website and mobile application.

By using Crewpass, you consent to the practices described in this Privacy Policy. Thank you for trusting us with your information!

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